The short answer
Shut off the Water Supply
The first move is to stop the flow. Find the main shutoff valve, usually near the water meter or where the main line enters your home. Turn it clockwise until it stops. If the leak is from a specific appliance, like a refrigerator or washing machine, look for a shutoff valve on the supply line behind it.
If you cannot locate the valve quickly, or if the leak is spraying, use a wrench to turn off the main valve. Keep a shutoff tool near the valve for emergencies. Knowing your valve location ahead of time can save precious minutes during a sudden pipe failure or storm.
Drain the Lines and Reduce Pressure
Once the water is off, open the lowest faucet in the house, typically an outdoor spigot or a sink on the ground floor. This drains the remaining water from the pipes and relieves pressure. Then open the highest faucet to let air in, which helps water flow out faster.
If the leak is from a pipe, this step prevents water from continuing to seep out. For a leaking appliance, unplug it and turn off its own supply valve. Do not turn the water back on until the leak is repaired and you are sure the system is sealed.
- Locate the main shutoff valve before an emergency happens
- Turn off the valve for the specific fixture if known
- Open faucets to drain the system and reduce pressure
- Use towels, buckets, or a wet vacuum to catch drips
- Turn off electricity to the affected room if water is near outlets
- Document the leak with photos for your records
Contain the Water and Protect Your Home
While you wait for help, contain the water to limit damage. Move furniture, rugs, and valuables away from the leak. Place plastic sheeting or tarps over flooring and belongings. If the leak is on an upper floor, put buckets below and consider poking a small hole in the ceiling to drain trapped water.
Turn off the HVAC system if the leak is near vents, as it can spread moisture. Open windows to increase airflow and reduce humidity. Never enter a room with standing water if the electricity is still on. If you feel unsafe, leave the area and wait for the pros.
Know When to Call the Pros
You can handle minor drips with a wrench and some plumber's tape, but significant leaks need professional help. If the leak is behind walls, under floors, or from the roof, the pros have the tools to locate the source and dry the structure. They can also handle water extraction from crawlspaces and subfloor areas.
For a leak from a refrigerator line, a pipe, or an appliance, the pros can repair the source and clean up the mess. They also check for hidden moisture that can lead to mold. Acting quickly limits damage and reduces the chance of secondary issues.
Check for Damage and Plan Repairs
After the leak is stopped, assess the damage. Look for soaked drywall, warped flooring, or stained ceilings. If the leak was small and dried quickly, you might only need a simple repair. For larger leaks, you may need to remove water-damaged materials to prevent mold growth.
Your insurance company may cover some types of water damage. Policies vary, and your insurer decides what is covered. Take photos and keep records of the incident. For thorough drying and repair, the pros can inspect the area, extract remaining moisture, and restore your home. Consider scheduling a water damage inspection to catch hidden problems.
- Check for soft spots in walls and floors
- Look for discoloration or peeling paint
- Dry the area thoroughly within 24 to 48 hours
- Run a dehumidifier to reduce moisture
- Replace any wet insulation or drywall as needed
Water damage does not wait
Phones are answered 24/7 for Rowlett and nearby communities.
Call Now (214) 730-5993Frequently asked questions
What should I do first when I find a water leak?
Turn off the water supply at the main shutoff valve immediately. If the leak is from a specific fixture, turn off its own valve. Then open faucets to drain the lines and reduce pressure. This stops the flow and minimizes further damage.
How do I find the main water shutoff valve?
The main shutoff valve is usually near the water meter, often on an exterior wall or in a crawlspace. In some homes, it is under the kitchen sink. Look for a wheel or lever handle. If you cannot find it, check your home inspection report or ask a plumber.
Can I dry out water damage myself?
You can dry small areas with towels, fans, and a dehumidifier. For larger leaks, the pros have industrial equipment to extract water and dry walls and floors. Mold can start growing within 24 to 48 hours, so act quickly. If the leak is extensive, call for professional help.